VIP PLAYERS CLUB
FREQUENTLY ASKED QUESTIONS
QUESTIONS ABOUT YOUR PENNSYLVANIA LOTTERY VIP PLAYERS CLUB
Q: How do I update personal information that I submitted when I registered for the VIP Players Club?
A: Go to https://www.palottery.state.pa.us/VIP-Players-Club/Login.aspx and log in with your current e-mail address and password. Then click on “My Profile” to make changes to your personal information. Click on "Save Changes" when you're finished.
Q: What should I do if I can't remember my password?
A: Click here to retrieve your VIP Players Club password.
To make sure you receive the e-mail, add email@pennsylvanialotteryemail.com to your address book or safe senders list to ensure our messages are delivered directly to your inbox.
Q: What should I do if I encounter a problem with the Muscle Car Money® Second-Chance Drawings website?
A: Click on "Help" to submit your question or problem. We will assist you via return e-mail. The more details you can provide about your problem, the better chance we will have of quickly resolving the problem.
QUESTIONS ABOUT ENTRIES AND TICKETS
Q: What tickets are eligible for the Muscle Car Money Second-Chance Drawings website?
A: All non-winning Pennsylvania Lottery ($5) Muscle Car Money (game 1097) instant tickets are eligible. One ticket is required per entry.
Q: Can I enter a Muscle Car Money Second-Chance Drawing more than one time?
A: Yes, you may enter a drawing as many times as you wish. Each entry requires the use of one not previously submitted non-winning ticket.
Q: How can I be sure that my Internet entry has been submitted?
A: A record of your entries appears on the bottom of your “Enter Now” page. If you see the entry there, you can be assured that it is in the system.
Q: What happens if I submit my entry after the deadline for a drawing?
A: Entries received after the entry deadline for a drawing will be included in the next drawing. Entries received after the final entry deadline will not be included in any Muscle Car Money Second-Chance Drawings.
Q: What happens to the entries that do not get picked in a drawing? Are they retained for future drawings?
A: No. Only entries submitted during the entry period for one of the drawings are eligible for that one drawing.
Q: Can I throw away my tickets after they've been submitted into the Muscle Car Money Second-Chance Drawings website?
A: Yes. You are no longer required to submit your tickets to Lottery Headquarters in order to claim a prize. You may dispose of your tickets after verifying that your entry has been submitted.
Q: Can I mail in my entries:
A: No. only internet entries received at the Muscle Car Money Second-Chance Drawings website are eligible.
QUESTIONS ABOUT WINNERS
Q: What are my odds of winning a prize in the Muscle Car Money Second-Chance Drawings?
A: There are no set odds. Your chance of winning varies based on the total number of entries received for a drawing and the total number of entries that you have submitted.
Q: How do I find out if I have been selected as a winner?
A: Winners are notified by the Lottery or its prize fulfillment representative. Following the verification of winners in each drawing, you can view the winners' information on the Muscle Car Money Second-Chance Drawings website by clicking on "Winners".
ERROR MESSAGESTEST LOGIN
| Error Message | What it means |
|---|---|
| Please completely fill out all of the entry fields. | The number of digits you submitted in one or more of the entry boxes were fewer than the required number of digits. Please check the ticket information and try again. |
| You must enter a valid game number. | The entry system does not recognize the game number that you submitted as being the game number associated with the promotion. Please check the ticket information and try again. |
| You have already entered this ticket. | You are trying to enter a ticket that is already credited to your entry account. Please check the list of entries you have submitted to verify. The list is at the bottom of the ticket entry page. |
| This ticket has already been entered by another player. | You are trying to enter a ticket that is already credited to another player's entry account. A ticket cannot be submitted more than once. |
| The entry you submitted is not recognized as a qualified entry. Please check the numbers and try again. | The entry system cannot validate the ticket. It may be because it is an ineligible ticket, like an instant winner, or because an error was made when entering the digits of an eligible ticket. Only non-winning tickets from the game are eligible to be submitted. |
| You have exceeded the maximum number of unsuccessful entry attempts. You may try again in six hours. | After submitting six consecutive entries that are not recognized as qualified entries, the entry system prevents you from entering tickets for six hours. This security feature prevents individuals from submitting numbers at random either manually or mechanically in an attempt to match eligible entry information. |
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